01
Definitions
The following definitions apply to this policy to clarify the terminology used throughout the document.
Any information relating to an identified or identifiable individual, such as name, email address, or phone number.
Any operation performed on personal data, including collection, storage, use, disclosure, and deletion.
An individual who accesses or uses the services provided by estrellara through estrellara.club.
The website and related online services offered by estrellara under the domain estrellara.club.
Small text files placed on a user’s device to store site preferences, session data, and usage information.
02
Data Collection
We collect data to enable service delivery, improve functionality, and maintain security for users of estrellara.club.
03
Information You Provide
Information you submit directly when interacting with our services includes:
- Email address for account creation and notifications
- Full name and contact details
- Company or business information
- Feedback, survey responses, and support inquiries
- Payment and billing details when applicable
- Profile preferences and settings
04
Automatic Data Collection
Information collected automatically through your use of the site includes:
- IP address and device identifiers
- Browser type, operating system, and version
- Page visits, clicks, and session duration
- Referring and exit pages
- Geolocation data determined from IP address
- Performance and error logs
05
Third-Party Sources
We may receive data about you from third-party sources in order to enhance our services:
- Analytics providers for traffic and usage insights
- Payment processors for transaction verification
- Advertising partners for campaign measurement
06
Use of Data
Personal data is used for the following purposes:
- Provision and maintenance of the estrellara service
- Communication regarding account activity and updates
- Personalization of content and user experience
- Analysis of usage trends and performance metrics
- Sharing marketing communications if consent is provided
- Protection against fraud, abuse, and security threats
- Compliance with legal and regulatory requirements
- Continuous improvement of platform features
07
Legal Basis for Processing
We process personal data in accordance with applicable laws and under the following grounds:
- Consent obtained from the user where required
- Performance of a contract to provide services
- Compliance with legal obligations
- Legitimate interests such as security and service improvement
08
Cookies and Tracking
Cookies are deployed on estrellara.club to enhance functionality, measure performance, and maintain user preferences.
Types of cookies include session cookies (temporary) and persistent cookies (stored until expiration).
Cookies may be categorized as essential, performance, functionality, or advertising.
You can manage or disable cookies through your browser settings; this may affect site functionality.
View our Cookie Policy
09
Data Sharing
We may share personal data with the following parties under strict conditions:
- Service providers performing functions on our behalf
- Payment processors for transaction settlement
- Legal authorities when required by law
- Affiliate companies under shared data processing agreements
- Advertising and analytics partners under contract
- Professional advisors such as auditors or legal counsel
10
International Data Transfers
Personal data may be transferred to countries outside Thailand where estrellara operates servers or uses third-party services.
We implement standard contractual clauses, encryption, and other safeguards to protect data during transfers.
11
Data Retention
We retain personal data only as long as necessary for the purposes described:
Account information is retained while your account remains active and for up to one year thereafter.
Support messages and correspondence are retained for up to one year.
System logs are maintained for up to six months for security monitoring.
Data is deleted or anonymized when no longer required to fulfill the relevant purpose.
12
Security Measures
We employ technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
- Encryption of data in transit using TLS protocols
- Role-based access controls and authentication
- Regular security assessments and vulnerability scans
13
Your Rights
Under applicable law, you have the following rights regarding your personal data:
- Right to access the personal data we hold about you
- Right to request correction of inaccurate or incomplete data
- Right to request deletion of personal data
- Right to object to or restrict certain processing activities
- Request correction of any inaccurate personal data held by estrellara.
- Request deletion of personal data that is no longer necessary for processing purposes.
- Object to processing of personal data on grounds relating to your particular situation.
- Withdraw consent for specific processing activities at any time without affecting processing prior to withdrawal.
14
GDPR Compliance
When offering services to individuals in the European Union, estrellara.club complies with the EU General Data Protection Regulation (GDPR) to safeguard personal data and user rights.
The GDPR applies if we process personal data in connection with services offered to EU residents or monitor their behavior within the EU.
- Right of access – request confirmation and a copy of personal data.
- Right to rectification – request correction of incomplete or inaccurate data.
- Right to erasure – request deletion of personal data under certain conditions.
- Right to data portability – receive personal data in a structured, commonly used format.
If you believe your data protection rights have been violated, you may lodge a complaint with the relevant supervisory authority in your EU member state.
15
How to Exercise Your Privacy Rights
To submit a request regarding your personal data or GDPR rights, please send a written request to our Data Protection Officer at [email protected] or by postal mail to our address.
[email protected]
We will acknowledge your request within 7 days and complete our response within 30 days of receipt, in accordance with applicable data protection laws.
16
Marketing Communications
With your consent, we may send you newsletters, updates on new reports, and industry insights. Consent is obtained during registration or via opt-in prompts.
You may withdraw consent or unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting [email protected].
17
Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors without parental consent.
18
Links to Third-Party Sites
estrellara.club may contain links to websites operated by third parties. We are not responsible for their privacy practices or content.
19
Changes to this Policy
We may update this Privacy Policy periodically. The effective date is listed at the top. Substantial changes will be communicated by email or through a notice on the site.